Discover how humans fuel innovation at Microsoft. Join Inclusive Product Designer Sarah Heinzen and Human Factors Engineer Ivana Ilic for an inside look at how real user needs and feedback from the disability community shape some of Microsoft’s most inclusive products, from the Xbox Adaptive Controller to the Surface Adaptive Kit.

This engaging session blends storytelling, product case studies, and practical insights to show how collaboration across disciplines leads to better, more human technology. Learn how inclusive design and human factors work together to turn feedback into action, and walk away with ideas you can apply to your own projects, regardless of your industry or team size. Whether you’re a designer, developer, or simply curious about building more inclusive products, you’ll leave with a new perspective on how inclusive design can spark innovation and make technology better for everyone.